How Virtu-Well Works: From Inquiry to Impact
Launch a therapeutic VR program in your facility with same-day training, quarterly on-site support, and everything you need for clinical success.
More Than Equipment—A Complete Therapeutic Solution
Launch a therapeutic VR program in your facility with same-day training, quarterly on-site support, and everything you need for clinical success.
Clinical Expertise
Founded and operated by certified recreation therapists who understand care plans, MDS documentation, and survey requirements
Healthcare-Specific Content
75+ curated experiences designed for therapeutic goals—not gaming or entertainment content
Comprehensive Training
Not a manual or video tutorial—real people training your staff on-site, with hands-on practice
Ongoing Partnership
We don't ship equipment and disappear. Quarterly on-site visits keep your program fresh and staff supported
Documentation Support
F-tag compliant templates, care plan language, progress notes—everything surveyors expect to see
Multi-Department Access
Recreation leads, but nursing, therapy, admissions, and social work all benefit from trained access
We've done this over 100,000 times across 9 years. We know what works, what fails, and how to set your facility up for success.
From Agreement to First Session in Days
Step 1
Initial Consultation
We discuss your facility's needs, resident population, goals for the program, and any specific concerns. We'll recommend the right program structure and optional enhancements.
Timeline: 20-30 minute call
Step 2
Agreement & Scheduling
Once you've selected your program term and any add-ons, we finalize your agreement and schedule your on-site launch visit at a time that works for your staff availability.
Timeline: 1-2 days
Step 3
On-Site Launch Day
Our team arrives at your facility with all equipment and materials. We conduct a 90-minute hands-on training session open to staff from any department. We set up your equipment, configure your local network, load content, and ensure everything is tested and ready.
Timeline: 90 minutes on-site + setup time
Step 4
First Therapeutic Sessions
Staff begin running supervised sessions immediately after training. We stay in touch during your first week to answer questions and ensure confidence.
Timeline: Same day as training
Step 5
Quarterly Support Visits Begin
Every 4 months, our team returns to refresh content with new experiences, provide refresher training for current staff or training for new hires, inspect and maintain equipment, and ensure your program stays vibrant.
Timeline: Every 4 months throughout your partnership
Comprehensive Training That Builds Confidence
We train your staff from the ground up—no prior VR experience needed. Our training covers everything from basic operation to clinical integration.
Equipment Operation & Safety
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Proper headset fitting and hygiene protocols
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Infection control procedures
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Emergency procedures and resident monitoring
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Battery management and charging
Clinical Application
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Screening residents for VR appropriateness
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Individualizing experiences based on cognitive level
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Setting therapeutic goals aligned with care plans
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Recognizing and responding to reactions
Documentation
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Writing F-tag compliant progress notes
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Integrating VR into care plan language
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Tracking participation for MDS Section F
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Maintaining session logs for survey preparedness
Troubleshooting
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Solving common technical issues independently
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When to contact support
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Content navigation and selection
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Multi-resident session coordination
We Don't Disappear After Setup
Quarterly On-Site Visits (Every 4 Months)
What happens during these visits:
Content Refresh:
We load new therapeutic experiences so residents don't get bored with the same locations
Equipment Maintenance:
We inspect headsets, replace worn components, update software, and ensure optimal performance
Staff Training:
Refresher training for existing staff, full training for new team members who've joined since our last visit
Program Review:
We discuss what's working, what challenges you're facing, and how to maximize impact
Support Check-In:
We address any issues that have come up and ensure your team feels confident
Between Visits - Unlimited Remote Support
Phone support during business hours
Email support with typically same-day response
Video troubleshooting for technical issues
Clinical consultation for challenging resident situations
Documentation guidance for survey preparation
Staff Turnover Solution: When you hire new recreation or nursing staff, they can receive training during our next quarterly visit, or we can provide remote training resources between visits. You're never left unsupported when team members change.
One Program, Multiple Departments
While recreation staff typically lead VR programming, therapeutic VR serves multiple purposes across your facility.
Recreation Therapy
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Daily programming and group activities
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Individual therapeutic sessions
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Behavior management and redirection
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Life enrichment and reminiscence therapy
Physical/Occupational Therapy
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Distraction during therapeutic exercises
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Motivation for movement and participation
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Cognitive engagement during PT
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Balance and coordination applications
Nursing
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After-hours and overnight calming interventions
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Pain management during wound care
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Sundowning management
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Agitation de-escalation
Social Work
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Family therapy sessions
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Grief and loss support
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Fulfilling end-of-life wishes
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Connecting isolated residents to experiences
Admissions/Marketing
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Facility tour demonstrations
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Family engagement during visits
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Showcasing innovative care approaches
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Creating memorable first impressions
We train any department that wants access. The more departments using VR, the higher your utilization and ROI.